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Main Contacts

Do you have a question or comment about Time Warner Telecom? Use this information to contact us with your inquiries or comments about our products and services, investor relations, media relations, and this web site.

Written Correspondence

Time Warner Telecom
10475 Park Meadows Drive
Littleton, CO 80124


Media Relations

Bob Meldrum
Vice President - Corporate Communications
303.566.1000
10475 Park Meadows Drive
Littleton, CO 80124
pr@twtelecom.com


Investor Relations

Carole Curtin
Senior Director of Investor Relations
303.566.1000
10475 Park Meadows Drive
Littleton, CO 80124
ir@twtelecom.com


Payment Application

payment.application@twtelecom.com


Billing Related Questions

Time Warner Telecom Accounts - 800-565-8982

Xspedius Accounts -1-800-937-7473


Product and Service Questions

Billing Addresses
Time Warner Telecom, Inc.
PO Box 172567
Denver, CO 80217-2567

Overnight Mail
Wells Fargo Bank, N.A
Attn: Time Warner Telecom
1700 Lincoln Street
Lower Level 3
Denver, CO 80274
Please include the phone number: 800-289-3557 on all overnight packages.


All Services Trouble - Reporting and Maintenance -

Time Warner Telecom Accounts - 800-829-0420

Xspedius Accounts - 800-937-7473

Invoice View - email the Invoice View team

Internet & Data Services

For non-critical issues please send an email to: - help@twtelecom.net

To make changes to DNS Service, email: - hostmaster@twtelecom.net

To request additional IP addresses, visit: - http://info.twtelecom.net

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