Through a series of court decisions, taxpayers are eligible for refunds from the IRS on the issue of the application of the Federal Excise Tax (FET) to various toll telephone services. The IRS will issue all eligible refunds of FET on qualified toll service for the 41-month period from March 1, 2003 through July 31, 2006. These toll services may include long-distance telephone service, all-distance calling plans, Voice over Internet Protocol (VoIP) and bundled service plans containing long distance usage. Stand-alone or separately priced local telephone service remains subject to the FET. How can I claim my Federal Excise Tax refund? Will Time Warner Telecom provide the refund?
Time Warner Telecom will not issue any refunds. The IRS refund process is the exclusive remedy available to FET taxpayers. Customers must follow IRS procedures to claim any refund of FET paid in connection with telephone service. Customers should checkhere at the IRS web site for additional details.
Businesses and tax-exempt organizations can figure their refund amounts by comparing two telephone bills from this year to determine the percentage of their telephone expenses attributable to the long-distance excise tax. The bills they should use are the bill with a statement date in April 2006 and the bill with a statement date in September 2006. They must first figure the telephone tax as a percentage of their April 2006 telephone bills (which included the excise tax for both local and long-distance service) and their September 2006 telephone bills (which only included the tax on local service). The difference between these two percentages should then be applied to the quarterly or annual telephone expenses to determine the amount of their refunds. The refund is capped at 2 percent of the total telephone expenses for businesses and tax-exempt organizations with 250 or fewer employees - which covers more than 99 percent of all businesses. The refund is capped at 1 percent for those with more than 250 employees. Most organizations in this category typically are able to figure the actual amount they paid in long-distance excise tax. However, the formula provides a more limited, but simpler, approach for those large employers who wish to use it. The IRS has also announced that businesses may submit a refund claim based on the actual amount of tax paid. Time Warner Telecom customers who have not kept copies of their prior telephone bills for the months of March 2003 through September 2006 and are submitting their refund based on the actual amount of tax paid may request copies of prior billing records. There will be a charge of $200 for the detailed invoice data (for the entire refund period), so customers are encouraged to check their records for the original bills before requesting this data from Time Warner Telecom. Former Xspedius customers may request copies of their invoices to determine the safe harbor IRS FET refund amount. Unfortunately, invoice detail for the entire refund period March 2003 - September 2006 is not available.To request copies of your April 2006 invoice, please call Customer Service at 877-962-1900 Current Time Warner Telecom Customers For your April and September invoice data or to request the detail Invoice data for the entire refund period, please call TWTC Customer Service at 1-800-565-8982. You can e-mail us at fetrepeal@twtelecom.com
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Customer Center
Contact Information TWTC Customer Service 1-800-565-8982 fetrepeal@twtelecom.com Former Xspedius Customers 877-962-1900 Billing_Support@Xspedius.com |
Federal Excise Tax Refund
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